The clear and simple answer is ‘Yes’. At Pet Angel Funerals, we guarantee individual cremations and the return of your pet’s ashes – and only your pet’s ashes thanks to our detailed, stringent processes and procedures.

However, if you are not located in our service area of south-east Queensland or the Northern Rivers area of New South Wales, it is important that you take the time to carefully research which pet crematorium will provide your furry friend the most appropriate send-off. 

Asking the right questions is key to ensuring you gain closure and peace of mind. Here are a couple of questions to ask when searching for a crematorium that suits your needs:

  • Does the crematorium allow you to visit the facility? If they don’t, that should raise some red flags immediately.
  • Ask the crematorium if they 100% guarantee your pet’s ashes back and if the answer is ‘yes’, request an explanation of the processes they have in place.

Cremation is a cost effective and environmentally friendly alternative to a traditional burial. However, it is a little-known fact that unscrupulous operators often perform group cremations of several animals in one chamber to reduce the cost of the cremation. Oftentimes clients are misled into thinking that their beloved pet was cremated alone and that the ashes returned to them are solely those of their furry friend when it is not the case.

At Pet Angel Funerals, we have an open-door policy and invite people to view our premises at any time, unannounced. We operate three separate chamber pet cremators, each with three individual chambers, to allow pets to be 100% individually cremated with only one pet in each chamber at a time. 

Our state-of-the-art cremators have been sourced from Florida, USA. Our meticulous tracking system, complete with stainless-steel pet identification tags, ensures we can guarantee pet owners will always receive the correct set of ashes following cremation. 

Following the cremation, your pet’s ashes will be returned to you in an urn or other memorial product, allowing you and your family to honour your pet for years to come.

Pet Angel Funerals now stands alone as the only major family-owned independent pet crematorium servicing south-east Queensland and the Northern Rivers. Our team is a dedicated group of animal lovers and offer a 100% individual pet cremation guarantee. We will return ashes within five business days, giving our clients total assurance that the ashes they receive are their pet’s and their pet’s alone. 

To learn more visit:

Contact Pet Angel Funerals

Phone: 1800 PET ANGEL (1800 738 264)
Email: [email protected]

Gold Coast

3/21 Expansion Street,
Molendinar QLD 4214


9/66 Pritchard Rd,
Virginia QLD 4014

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