For 45 years Tom Jorgensen worked in construction, but when building beside a veterinary clinic in 2014, he witnessed a confronting scene that saw him put down his tools for good. A lady carrying her pet in a plastic bag. He thought, “Well, can I do this better?’” After some research into the pet cremation industry, Tom felt inspired to create a family-run business that was compassionate and transparent. That’s when he decided in 2015 with his wife, Anne and two nephews, Wade and Scott and a handful of staff to start Pet Angel.